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Anonymous (1999). "DuPont's Formula For Harassment-free-workplace." Training & Management Development Methods, Vol. 13(1), 901.
Diversity Training
Cooper, Lynn O. "Listening competency in the workplace: a model for training." Business Communication Quarterly 60, no. 4 (1997): 75+.
Verbal Communications Deficits
INROADS. (2001) "Diversity in the Workplace Training Module" San Francisco Bay Inc.
Cultural Diversity
Koonce, Richard (1997). Language, Sex, and Power: Women and Men in the Workplace.Training & Development, 51, 34-40.
Gender Divide in Negotiation
Cooper, L. O. (1997). Listening Competency in the Workplace: A Model for Training. Business Communication Quarterly, 60(4), 75+..
Business Communication
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