Sources list for WORKLOAD DEFINATIONS

Waddick, Patrick. (2004), Six Sigma DMAIC Quick Reference - Define Phase, [Online], Available: http://www.isixsigma.com/library/content/six_sigma_dmaic_quickref_define.asp [04/11/04].
The Six Sigma Process

"Existentialism Defined." Retrieved December 12, 2003, at http://progressiveliving.org/existentialism_defined.htm.
Per Lagerkvist

Defining Policy Formulation. The Public Policy Web (2001) Retrieved on July 4, 2005, from http://www.geocities.com/~profwork/pp/formulate/define.html
Obesity and Policy

Dwiggins, Mary. "Hemingway defined the code hero as." Online Posting. Millikin University. 1 Apr. 2003 <http://faculty.millikin.edu/~mdwiggins/code_hero.htm>.
“The Snows of Kilimanjaro”

Alzheimer's Disease Defined.14 Jan. 2005. National Institute on Aging. < http://nihseniorhealth.gov/alzheimersdisease/toc.html>
Seniors Driving