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Importance of Good Customer Service
A look at what it takes for an organization to provide good customer service and why it is important to a company's success. — 2,262 words; 4 sources; APA
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Customer Service
A discussion on the reasons why customer service is so important and suggestions on how this is best attained. — 1,519 words; 5 sources; APA
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Supplier Relationships and SAP
Examines the building of streamlined supplier relationships within an organization using SAP software. — 1,800 words; 15 sources; APA
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Emotional Intelligence and Leadership Skills
A paper explaining why emotional intelligence is an essential component of effective leadership. — 3,058 words; 14 sources; APA
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Implementing Lean Operations
An overview of the concept of lean manufacturing in organizations. — 2,520 words; 13 sources; APA
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Sources list for WHY QUALITY IMPORTANT IN ORGANIZATION
  
 
"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)

Ritsner, M., Ben-Avi, I., Ponizovsky, A., Timinsky, I., Bistroy, E., & Modai, I., (2002). Quality of life and coping with schizophrenia symptoms. Quality of Life Research: An International Journal of Quality of Life Aspects of Treatment, Care & Rehabilita
Mental Illness and Quality of Life

Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
Total Quality Management

Hills, S. (1995). "From Quality Circles to Total Quality Management." In Making Quality Critical New Perspectives on Organizational Change. Eds. A. Wilkinson and H. Willmott. London: Routledge.
Quality Circles

Anonymous. (2003). Boeing plant earns quality awards. Quality Progress, 42(4), 12.
The Aeronautical Industry