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Whistle Blowing
Uncles, Mark D., Dowling, Grahame R., and Hammond, Kathy, "Customer Loyalty and Customer Loyalty Programs." University of New South Wales School of Marketing Working Paper 98/6, University of New South Wales Web site. 27 Nov. 2004.
Loyalty Programs
Welstead, Z. (2002). Restoring employee morale at Virgin Atlantic: Improving employee relations through better internal communication. SCM 6(6), pp. 2, 23-25.
Employee Morale and Motivation
Muhl, C. J. (2003). Workplace E-Mail and Internet Use: Employees and Employers Beware An Employee's Personal Use of an Employer's E-Mail System and of Internet Access Is Not Protected under the Law, and Employers Can Face Legal Liability for Employees' In
ABC Widget Company: Employee Handbook Privacy Section
Rodenbough, D. Ignoring Employee Conflicts can be dangerous. (July 2003) Retrieved August 8, 2005 from http://www.missouribusiness.net/cq/2003/employee_conflicts_dangerous.asp
Conflict with Employees
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