Shafritz, J.M. (2000). "Defining Public Administration: Selections from the international encyclopedia of public policy and administration." Boulder: Westview Press.
Public Administration
Haque, A. & Ahmed, F. (1992). Public Personnel Administration: Tradition, Problems and Issues in Bangladesh. Retrieved February 28, 2005, from The Journal of Public Administration Web site: http://sunzi.1.lib.hku.hk/hkjo/view/50/5000359.pdf
Public versus Private Personnel Administration
Rosenbloom, David H., & Rosemary O'Leary. Public Administration and Law. New York: Marcel Dekker, 1997 in Epp.
Alternative Dispute Resolution as a Tool in Public Policy
Shafritz, J. M. & Russell, E. W. Introducing Public Administration. New York: Longman, 2000.
Alternative Dispute Resolution as a Tool in Public Policy
Morgan, David R. and England, Robert E. 1999. Managing Urban America (Public Administration and Public Policy), 5th edition. Chatham House Publishers.
Urban Sprawl
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