Shell G. Richard. Bargaining for advantage: Negotiation Strategies for Reasonable People. NY Penguin books. 1999.
Negotiation as a Leadership Skill
Goodworth, C. (1988). The Secrets of Successful Leadership and People Management. Heinman Professional Publishing
Emotional Labor in the Hospitality Industry
Goodworth, C. (1988). The Secrets of Successful Leadership and People Management. Heinman Professional Publishing.
Leadership and Organizational Culture
Martin Diamond, "The Electoral College and the American Idea of Democracy," in Walter Berns, ed., After the People Vote: A Guide to the Electoral College (Washington, DC: American Enterprise Institute Press, 1992), 51.
The Electoral College
Quoted in Glennon, Michael.J. When No Majority Rules: The Electoral College and Presidential Succession, Washington DC: CQ Press, 1993
The Electoral College
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