Juran, J. M. (1992) Juran on quality by design : the new steps for planning quality into goods and services., Free Press; Maxwell Macmillan Canada; Maxwell Macmillan International., New York, Toronto.
Total Quality Management
Juran, J. M. (1992) Juran on quality by design : the new steps for planning quality into goods and services., Free Press; Maxwell Macmillan Canada; Maxwell Macmillan International., New York, Toronto.
TQM and Six-Sigma
Ezzy, D. (1997). Subjectivity and the Labor Process: Conceptualizing `Good Work.' Sociology. Vol. 31: 3, p. 427+
Human Resource Management
Hird, M. (2002). For a Sociology of Transsexualism. Sociology - The Journal of the British Sociological Association, 36(3), 577-595.
Gender Performance and Transgenderism
"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
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