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Heathfield, Susan (2004), "Change, Change, Change: Change Management Lessons from the Field," Your Guide to Human Resources, About.com, [1]www.about.com.
Business Management
Buderi, R. (2005) "E-commerce gets smarter: online shopping didn't develop as its promoters promised. But by bringing new Web technologies into their stores, retailers are changing shopping in ways few anticipated." Technology Review 108 (4), 5-60
E-Commerce and Customer Relations
Carlile, L. E., & Tilton, M. C. (1998). Is Japan Really Changing Its Ways? Regulatory Reform and the Japanese Economy. Washington, DC: Brookings Institution Press.
Environmental Factors vs. Economic Development
Carlile, Lonny E. and Mar C. Tilton. Is Japan Really Changing Its Ways? Regulatory Reform and the Japanese Economy. Washington, DC: Brookings Institution Press, 1998.
Post-World War II Japan
Whitmore, John. Something Really Has to Change: `Change Management" as an Imperative rather than a Topic. Journal of Change Management, Vol 4, No. 1, pages 5 - 14.
Change Management
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