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Grewal, D., Baker, J. Levy, M., Voss, G. 2003, 'The Effects of Wait Expectations and Store Atmosphere Evaluations on Patronage Intentions in Service-Intensive Retail Stores,' Journal of Retailing, vol. 79, no. 4, pp. 259-268.
Internationalization of Branding
Leinhardt, Gaea. "6 Learning to Reason in History: Mindlessness to Mindfulness." Cognitive and Instructional Processes in History and the Social Sciences. Eds. Carretero, Mario and James F. Voss. Hillsdale, NJ: Lawrence Erlbaum Associates, 1994. 131-156.
The European Renaissance
Ferguson, M., Cook, A., Rimmasch, H., Bender, S., & Voss, A. (2000). Pressure ulcer management: the importance of nutrition. MEDSURG Nursing, 9(4), 163-176.
Skin Integrity
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