Szadkowski, Joseph (August 3, 1998). Southwest Sends Sales Soaring With Cheap On-Line Tickets. The Washington Times.
The Airline Industry
"Northwest yanks itself off Cheap Tickets." The Business Journal 19 11. 2003. 22 11. 2003 <http://pacific.bizjournals.com/pacific/stories/2003/11/17/daily35.html>.
Northwest Airlines
Philips, Jayne Anne, Black Tickets. New York: Delta, 1989.
"Gemcrack" by Jayne Anne Phillips
Szadkowski, Joseph (August 3, 1998). Southwest Sends Sales Soaring With Cheap On-Line Tickets. The Washington Times.
Technology in the Airline Industry
"Ticket Fee Feud Takes Flight." USA Today. August 30, 2004. A7. United Airlines. http://www.united.com/homepage. Accessed October 15, 2004.
Airline Industry
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