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Manganelli and Klein's research paper in 1994 "Automated Tools for Reengineering"
Reengineering in Management
James Champy along with Hammer and Michel discusses this concept in their book "Reengineering the Corporation"
Reengineering in Management
Keating, E. & Frumpkin, P (2000) Reengineering Nonprofit Financial Accountability: Toward a More Reliable Foundation for Regulation; The Hauser Center for Nonprofit Organizations and The Kennedy School of Government Harvard University August 2000 Working
Non-Profit Organizations
Sommer, S. M., & Marsnik, P. (1993). Job Reengineering: A New Approach to Meet the Challenges Faced by Rural Electric Systems. Management Quarterly, 34(3), 19+. Retrieved March 13, 2005, from Questia database, http://www.questia.com.
Frederick Taylor’s "Theory of Scientific Management"
Davenport TH (1993) Process innovation. Reengineering work through information technology, Boston: Harvard Business School Press.
Total Quality Management
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