Kaplan, T. (November, 2003). The Tylenol Crisis: How Effective Public Relations Saved Johnson & Johnson. Retrieved on July 12, 2003 from the World Wide Web from [2]http://www.personal.psu.edu/users/w/x/wxk116/tylenol/crisis.html
Public Relations
Kaplan, T. (November, 2003). The Tylenol Crisis: How Effective Public Relations Saved Johnson & Johnson. Retrieved on July 12, 2003 from the World Wide Web from http://www.personal.psu.edu/users/w/x/wxk116/tylenol/crisis.html
Public Relations in Action
"Case Study: The Johnson & Johnson Tylenol Crisis" Retrieved from http://www.ou.edu/deptcomm/dodjcc/groups/02C2/Johnson%20&%20Johnson.htm Accessed on 12/12/2004
Public Relations
Peuch, J. (2004). Leaders Present Brave Face On EU Crisis, But Concerns Run High [2]http://www.european-democracy.org/archives/2005/06/21/idea-crisis-or-leadership-crisis/
The European Union
Pious, Richard M. The Cuban Missile Crisis and the Limits of Crisis Management. Political Science Quarterly 116(1)(Spring 2001), 81-105.
The Cuban Missile Crisis
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