Six Sigma. (2004). "What is Six Sigma?" Retrieved on June 26, 2004 at http://www.isixsigma.com/sixsigma/six_sigma.asp
Leadership Styles and Change Resistance
Godfrey, A. Blanton. "Is Six Sigma Here to Stay?" ASQ Six Sigma Forum Magazine 3.3 (2004): 6.
Six-Sigma
Six Sigma (4 Nov. 2004), [Online], Available: http://en.wikipedia.org/wiki/Six_Sigma [04/11/04].
The Six Sigma Process
Godfrey, A. B. (2004) Is Six Sigma Here To Stay? ASQ Six Sigma Forum Magazine, 3, 6,
Six Sigma and SME
Waddick, Patrick. (2004), Six Sigma DMAIC Quick Reference - Define Phase, [Online], Available: http://www.isixsigma.com/library/content/six_sigma_dmaic_quickref_define.asp [04/11/04].
The Six Sigma Process
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