Dean, Mark L, and Cynthia L Tomovic. "Does Baldrige Make a Business Case for Quality." Quality Progress. 37.4 (2004): 40-45.
Compensation and Benefits in the IT Industry
Dean, M. L. and Tomovic, C. L. (2004) Does Baldrige Make A Business Case for Quality. Quality Progress., 37, 40-45,
TQM and Six-Sigma
Centrella, H. R. (2004) In Malcolm Baldrige National Quality Award winners to discuss how award benefited organizationsOklahoma City, Okla, pp. 1.
Supply Chain Management
Bell, Robert R, & Elkins, Susan A. (2004). A Balanced Scorecard for Leaders: Implications of the Malcolm Baldrige National Quality Award Criteria. S.A.M. Advanced Management Journal., 69, 1, 12-17
Performance Management
Bell, R. R. and Elkins, S. A. (2004) A Balanced Scorecard for Leaders: Implications of the Malcolm Baldrige National Quality Award Criteria S.A.M. Advanced Management Journal., 69, 12-17,
Supply Chain Management
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