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Management and Operations Management Theory
Targett, D. 1995. Management Science in service industries. In Schmenner, R.W. (ed.) Service Operations Management, Prentice Hall, New Jersey.
The Father of Scientific Management – Frederick Winslow Taylor
Robert H. Lowson - Book Title: Strategic Operations Management: The New Competitive Advantage. 2002. p. 5.
Management and Operations Management Theory
Nersesian, Roy L. Trends and Tools for Operations Management: An Updated Guide for Executives and Managers. Westport, CT: Quorum Books, 2000.
Information Requests in Healthcare
Slack, N., Chambers, S., Harland, C., Harrison, A., Johnson, R. (1998) Operations Management 2^nd ed. London: Financial Times Pitman Publishing
E-Business' Impact on Supply-Chain-Management
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