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Daniel Goleman & Cary Cherniss: The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations: Jossey-Bass, 2001
Emotional Intelligence in the Workplace
Goleman, Daniel. Emotional Intelligence. New York: Bantam Books, 1995.
Bullying
Goleman, Daniel. "Motivating your Staff in a Time of Change". Darwin October, 2002. Darwinmag.com. CXO Media, Inc.15 Sept, 2004. <http://www.darwinmag.com/read/100102/staff.html>.
Employee Motivation
Mayer, J. D. & Salovey, P: Emotional Development and Emotional Intelligence: Basic Books, 1997
Emotional Intelligence in the Workplace
Salovey, Peter and Sluyter, David. (1997). Emotional Development and Emotional Intelligence: Educational Implications, Chapter 1, pp. 10,11
Intelligence
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