DIY Medical Knowledge. Stress. 24 February 2004. http://www.diy-medical-knowledge.com/stress/technology-and-workplace-stress.htm
Technology and Stress
McHugo, Gregory J. (2000). "Predicting Posttraumatic Stress After Hospitalization for Pediatric Injury." Journal of the American Academy of Child and Adolescent Psychiatry; 39:576-583
Hospitalization and Children
Author not Available. (1999). Technology increases workplace stress, tipping the scales of work-life balance. Retrieved from the Kensington Technology Group Web site: http://www.kensington.com/html/1393.html 30 April 2004.
Workplace Stress and Technology
Kensington Technology Group. (1999, August 11). Technology Increases Workplace Stress, Tipping The Scales Of Work-Life Balance. Retrieved January 04, 2005, from http://www.kensington.com/html/1393.html
Decision Making and Stress
Ball State and Hospital stress importance of customer service. 20 November, 2000. Retrieved From http://www.bsu.edu/news/article/0,1370,-1019-1476,00.html Accessed 18 August, 2005
Customer Service
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