Leadership Center. 2002. Ritz-Carlton Hotel Company. August 10, 2004 http://www.ritzcarlton.com/corporate/leadership/default.asp
Management at the Ritz-Carlton
Najjar, Laurie. "The Ritz-Carlton Hotel Company, LLC: Overview." Hoover's Online 2004. Hoover's Online Database. Hoover's Online. University of Phoenix, Phoenix, AZ. August 10, 2004 http://premium.hoovers.com
Management at the Ritz-Carlton
"About the Ritz Carlton." [1]http://www.ritzcarlton.hospitalityjobs.hcareers.com/
Employee Training
"Microsoft SWOT Analysis" (January 17, 2005) Retrieved from http://www.swot-analysis.net/microsoft.php Accessed on 15 January 2005
Microsoft Corporation
Hafner, Arthur W; Hibbert, Erica L. (May 31, 2001) "SWOT Analysis: Microsoft Corporation" Retrieved from http://www.bsu.edu/libraries/ahafner/awh-th-swot-ms.htm Accessed on 15 January 2005
Microsoft Corporation
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