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Guerin, B. (1999). Social behaviors as determined by different arrangements of social consequences: Social loafing, social facilitation, deindividuation, and modified social loafing. The Psychological Record, 49(4), 565-578.
Social Loafing
Wahl, Asbjorn. "European labor: Social dialogue, social pacts, or a social Europe?" Monthly Review, 1 June 2002.
Trade Unions
Gutek, Barbara A. (1999). "The Social Psychology of Service Interactions." The Journal of Social Issues, Fall. Journal of Social Issues: The Social Psychology of Service Interactions.
Emotional Labor in the Hospitality Industry
Rosenberg M. 1981. The self-concept: social product and social force. In Social Psychology: Sociological Perspectives, ed. M Rosenberg, R Turner, pp. 593-624. New York: Basic Books
Post-Modernism
Pugh, R. & Gould, N. 2000, `Globalization, social work, and social welfare', European Journal of Social Work, vol. 3, no. 2, pp. 123-38.
Globalisation and its Effects
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