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Hills, S. (1995). "From Quality Circles to Total Quality Management." In Making Quality Critical New Perspectives on Organizational Change. Eds. A. Wilkinson and H. Willmott. London: Routledge.
Quality Circles
Marks, Mitchell L. (1986). "The Question of Quality Circles; Proponents Say they Increase Worker Productivity and Satisfaction" Psychology Today, Vol. 20, March.
Quality Circles
Li-Ping Tang, Thomas; Tollison, Peggy; Whiteside, Harold. (1993). "Differences between Active and Inactive Quality Circles in Attendance and Performance." Public Personnel Management, Vol. 22, 1993.
Quality Circles
Smeltzer, Larry R. and Kedia, Ben L. (1985). "Knowing the Ropes: Organizational Requirements for Quality Circles", Business Horizons, 28 (July/August) 30-35
Quality Circles
Bessant, J., Lamming, R., P, L., & R, S. (1999). Managing successful total quality relationships in the supply chain. European Journal of Purchasing and Supply Management, 1(1), 7-18
Supply Chain Management
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