| |
"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
Total Quality Management
Dean, Mark L, and Cynthia L Tomovic. "Does Baldrige Make a Business Case for Quality." Quality Progress. 37.4 (2004): 40-45.
Compensation and Benefits in the IT Industry
McClusky, R. (2000) The rise, fall and revival of Six Sigma quality Quality Focus, 4, 6-17,
'Six-Sigma'
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
TQM and Six-Sigma
|
|
