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Papers Available for Stress Customer Service Research |
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Stress Management in a Christian BookstoreA look at managing stress while running a Christian bookstore. — 750 words; 4 sources; APA Click to view this paper! >>Proactive Stress Management in the Investment Banking Industry.The following paper reviews the psychology behind the factors that typically figure significantly into employee stress as a result of organizational change, environmental and economic factors. — 8,250 words; 64 sources; APA Click to view this paper! >>L.L. Bean, Inc.This paper discusses the marketing case of the L.L. Bean Company, which operates on three channels, including catalog, Internet, and retail stores. — 2,300 words; 9 sources; MLA Click to view this paper! >>Blockbuster Entertainment CorporationThis paper discusses the marketing strategy of Blockbuster Entertainment Corporation, the market leader in the United States and abroad for the rental of videos and associated products. — 1,405 words; 5 sources; APA Click to view this paper! >>Online Banking in the Sultanate of OmanA research proposal on consumer acceptance of online banking in the Sultanate of Oman. — 4,559 words; 18 sources; APA Click to view this paper! >> |
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Sources list for STRESS CUSTOMER SERVICE RESEARCH |
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Ball State and Hospital stress importance of customer service. 20 November, 2000. Retrieved From http://www.bsu.edu/news/article/0,1370,-1019-1476,00.html Accessed 18 August, 2005
Customer Service
J.D. Power and Associates Reports. (July 30, 2003). Customer Satisfaction with Residential Electric Utilities Reaches All-Time High, Despite Customer-Reported Increases in Electricity Spending. Electric Utility Residential Customer Satisfaction Study. Ret
Motivation Processes
Donogh, J. 2000, Customer Loyalty--From the Customer's Perspective, [Online]. <http://www.refresher.com/!loyalty2.html>. [Retrieved August 15, 2005], 5 pages.
United Kingdom's Automobile Industry
Kohler Company: (2004). Competency Connection Focus In The End Customer #1 - Customer Connections. Kohler, WI.
Leadership Development Program
Donogh, J. (2000). Customer Loyalty--From the Customer's Perspective. Retrieved June 24, 2005 from the World Wide Web: <http://www.refresher.com/!loyalty2.html>.
E-Commerce in China
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