Heathfield, Susan (2004), "Change, Change, Change: Change Management Lessons from the Field," Your Guide to Human Resources, About.com, [1]www.about.com.
Business Management
"Starbucks: To Drink or Not to Drink." Summer 2002. Whole Earth. Page Number: 15. Starbucks. http://www.cdf.org/cdf/atissue/vol1_1/starbucks/starbucks.html
Starbucks' Coffee Shops
Gill, Roger. Change Management - or change leadership? Journal of Change Management, May, 2003, 3, 4; pages 307 - 318.
Change Management
Whitmore, John. Something Really Has to Change: `Change Management" as an Imperative rather than a Topic. Journal of Change Management, Vol 4, No. 1, pages 5 - 14.
Change Management
Starbucks.com. (2004). Starbucks.com. Retrieved on November 6, 2004, from http://www.starbucks.com/default.asp?cookie%5Ftest=1
Data Management
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