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Raising Cain: Protecting the Emotional Life of Boys by Dan Ph.d Kindlon, Michael Ph.d
"Raising Cain: Protecting the Emotional Life of Boys"
Mayer, J. D. & Salovey, P: Emotional Development and Emotional Intelligence: Basic Books, 1997
Emotional Intelligence in the Workplace
Gutek, Barbara A. (1999). "The Social Psychology of Service Interactions." The Journal of Social Issues, Fall. Journal of Social Issues: The Social Psychology of Service Interactions.
Emotional Labor in the Hospitality Industry
Salovey, Peter and Sluyter, David. (1997). Emotional Development and Emotional Intelligence: Educational Implications, Chapter 1, pp. 10,11
Intelligence
Dettore, E. (2002). Children's emotional growth: Adults' role as emotional archaeologists. Childhood Education, vol. 78, issue 5.
Early Childhood Emotional Development
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