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Rogers, Jim. (2001) "Currencies: Hard and Soft." Retrieved 12 Jan 2005 at http://www.jimrogers.com/content/stories/articles/currency.html
Hard and Soft Currencies
Hard skills, soft skills. (Oct. 2004). CIO Insight, p. 17.
Management Skills and Competencies
Blaine, Davies. "Historical Fiction - How Much Truth, How Much Fiction." Historical Fiction and Idaho U.S. History Curriculum. Internet, 1/17/2004. http://education.boisestate.edu/bdavies/truth-fiction.htm.
“The Playmaker†by Thomas Keneally
Truss, C., Gratton, L., Hope-Hailey, V., McGovern, P., & Stiles, P. (1997). Soft and Hard Models of Human Resource Management: A Reappraisal. Journal of Management Studies, 34(1), 63.
Human Resource Management (HRM) in an Organization
Truss, C., Gratton, L., Hope-Hailey, V., McGovern, P. and Stiles, P. (1997) Soft and Hard Models of Human Resource Management: A Reappraisal. Journal of Management Studies, 34, 56,
Total Quality Management
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