Fortune, Jimmie C. (2002) Job satisfaction among employee assistance professionals: A national study. Journal of Employment Counseling, June 1. Retrieved 30 October 2004 from www.highbeam.com.
Age and Job Satisfaction
Stress Reduction and the Small Business: Increasing Employee and Customer Satisfaction. SAM Advanced Management Journal, 63(1), 27.
Customer Satisfaction
Schwab, D. P., & Wallace, M. J. (1974). Correlates of employee satisfaction with pay. Industrial Relations, 13, 78-89.
Job Satisfaction of Principals
Wells, S. (1999). Turning Employees Into Saints? Retrieved 12 Mar. 2005, from Society for Human Resource Management Web site: http://www.shrm.org/hrmagazine/articles/1299wells.asp
Required Ethics Training
Neff, T. M. (2002). What successful companies know that law firms need to know: The importance of employee motivation and job satisfaction to increased productivity and stronger client relationships. Journal of Law and Health, 17(2), 385.
Commercial Aviation
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