Najjar, Laurie. "The Ritz-Carlton Hotel Company, LLC: Overview." Hoover's Online 2004. Hoover's Online Database. Hoover's Online. University of Phoenix, Phoenix, AZ. August 10, 2004 http://premium.hoovers.com
Management at the Ritz-Carlton
Leadership Center. 2002. Ritz-Carlton Hotel Company. August 10, 2004 http://www.ritzcarlton.com/corporate/leadership/default.asp
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"About the Ritz Carlton." [1]http://www.ritzcarlton.hospitalityjobs.hcareers.com/
Employee Training
"Why HR Branding is a `Must do' for Recruiting." Human Resource Department Management Report (4-5) May 2004: pg. 7. InfoTrac One File. Apollo Library. University of Phoenix, Phoenix, AZ. August 11, 2004 http://web6.infotrac.galegroup.com
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Smith, Greg. "Does the "Deli Lama" Work Here? The Power of a Job Title Can Build Pride and Improve Retention." The Journal for Quality and Participation. 27(1) Spring 2004: pg. 24-25. ProQuest. ProQuest. University of Phoenix, Phoenix, AZ. August 11, 2004
Management at the Ritz-Carlton
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