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Schwab, D. P., & Wallace, M. J. (1974). Correlates of employee satisfaction with pay. Industrial Relations, 13, 78-89.
Job Satisfaction of Principals
Stress Reduction and the Small Business: Increasing Employee and Customer Satisfaction. SAM Advanced Management Journal, 63(1), 27.
Customer Satisfaction
Fortune, Jimmie C. (2002) Job satisfaction among employee assistance professionals: A national study. Journal of Employment Counseling, June 1. Retrieved 30 October 2004 from www.highbeam.com.
Age and Job Satisfaction
Federal Reserve Bank of New York - Banking Information- E-Banking. On the Internet at www.newyorkfed.org/education/ebanking/print.html E-Banking delivery channels. The Financial Gazette. November 2004. On the Internet at http://www.fingaz.co.zw/fingaz/200
E-Banking Operations
Schubert, R. (2003, January). Analyzing and managing risk - an opportunity for banks. News for Banks. UBS. Retrieved January 25, 2005 from Web site: http://66.102.7.104/search?q=cache:98qKN9TAoOYJ:www.u bs.com/1/ShowMedia/bank_for_banks/news/archive%3Fcont
Portfolio Risk Management
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