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Singer, Linda R. "Settling Disputes: Conflict Resolution in Business, Families, and the Legal System." Westview Press: Boulder, 1994.
Conflict Resolution
Singer, Linda R. (1994). Settling Disputes: Conflict Resolution in Business, Families, and the Legal System . 2nd ed. Boulder: Westview.
Dispute Resolution in the Workplace
Singer, L. R. (1994). Settling disputes: Conflict resolution in business, families, and the legal system. Boulder, CO: Westview Press.
Customer Satisfaction
Conflict Management Styles (nd) Congregational Resource Guide Online available at: http://www.congregationalresources.org/PWD/P4.4.asp] 2005-03-22 Conflict Management
Conflict Management
Brewer, Neil, Mitchell, Patricia, & Weber, Nathan. (2002). Gender role, organizational status, and conflict management styles. International Journal of Conflict Management., 13, 1, 78-94
Conflict Management
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