| |
McLaren, P. A pedagogy of possibility: Reflecting upon Paulo Freire's Politics of Education. Educational Researcher, 28(2), 49-56. 1999.
Paulo Freire’s Educational Philosophy
Rowan, P. (2003) Creativity and Education: Personal Reflections on Achieving Success by Working Outside the Box. Education Canada, Fall, V43, i4
Developing More Creative Students
H. A. Simon. "The Proverbs of Administration". Public Administration Review 6 (Winter 1946), 53-67.
The Konrad Adenauer Foundation
Reurink, J.H., George, G.D., and Wagenheim, D. (1991). Customer Service in Public Administration. Public Administration Review, 51 (3), 263-270.
Bowen Theory in the Office
Wagenheim, G. D., & Reurink, J. H. Customer service in public administration. Public Administration Review, 51, (1991). Pp.263-270.
Customer Service
|
|