Lawler III., E.E., S.A. Mohrman, and G. Benson. 2001. Organizing for High Performance. Employee Involvement, TQM, Reengineering, and Knowledge Management in the Fortune 1000: The CEO Report. San Francisco: Jossey-Bass Publishers.
Participative Management
Sommer, S. M., & Marsnik, P. (1993). Job Reengineering: A New Approach to Meet the Challenges Faced by Rural Electric Systems. Management Quarterly, 34(3), 19+. Retrieved March 13, 2005, from Questia database, http://www.questia.com.
Frederick Taylor’s "Theory of Scientific Management"
Manganelli and Klein's research paper in 1994 "Automated Tools for Reengineering"
Reengineering in Management
James Champy along with Hammer and Michel discusses this concept in their book "Reengineering the Corporation"
Reengineering in Management
Davenport TH (1993) Process innovation. Reengineering work through information technology, Boston: Harvard Business School Press.
Total Quality Management
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