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Editors. "Job Analysis." Job-analysis.net. 2004. 20 Oct. 2004. < http://www.job-analysis.net/ >
Job Analysis
Job Stress, Job Deficit, Emotional Support, and Competence: Their Relationship to Burn Out. 1986. The Journal of Applied Social Sciences. Spring-Summer; 10:135-155. ISSN: 0146-4310.
Job Burnout among Public Service Professionals
Goris, Jose R., John D. Pettit Jr, Bobby C. Vaught (1997)An Examination of Organizational Communication as a Moderator of the Relationship between Job Performance and Job Satisfaction. The Journal of Business Communication. 34: 1. Pg. 81+.
Conflict
Spector, P.E., & O'Connell, B.J. (1994). The contribution of personality traits, negative affectivity, locus of control, and type A to the subsequent reports of job stressors and job strains. Journal of Occupational and Organizational Psychology, 67, 1-12
Social Workers and Burnout
Daniel, L. (November, 2003). Government Agencies Not Only Offer Good Benefits and Job Security, But They Also Give You Opportunities You Can't Find Elsewhere. The Washingtonian.
NTSB Report
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