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"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
Needleman, J., et al. (2002, May 30). Nurse-staffing levels and the quality of care in hospitals. New England Journal of Medicine. 346(22): 1715-1722
The Nursing Shortage and Patient Care
England, Margaret. "Mediation of the Relationship between Inner Voice Experiences and Health-Related Quality of Life." Perspectives in Psychiatric Care 41, no. 1 (2005): 22+. Database on-line. Available from Questia, http://www.questia.com/. Internet. Acc
Phenomenology and Auditory Hallucinations
DEFRA. Guidance Note for the Control of Pollution (Oil Storage) (England) Regulation 2001. 2004. Department for Environment, Food and Rural Affairs. Available: http://www.defra.gov.uk/environment/water/quality/oilstore/pdf/oil_store.pdf. August 1 2004.
Water Resource Management
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
Total Quality Management
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