| |
Livingston, Debra. 1997. "Police Discretion and the Quality of Life in Public Places: Courts, Communities, and the New Policing." Columbia Law Review. 97-3, p. 551-672. April.
Organizational Structure of NYPD
Warcup, D. Abandoning tradition: The concept of total quality management in the police service. The Police Journal, 75, (1992). pp.56-61.
Customer Service
"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
Bass, Sandra. "Policing Space, Policing Race: Social Control Imperatives and Police Discretionary Decisions." Social Justice, Vol. 28, 2001.
Politics in Policing
Bass, S. (2001). Policing space, policing race: Social control imperatives and police discretionary decisions. Social Justice, 28(1), 156.
Community Policing Initiative
|
|