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"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
Total Quality Management
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
TQM and Six-Sigma
Thawani, Sunil. "Six Sigma - Strategy for Organizational Excellence." Total Quality Management & Business Excellence 15.5,6 (2004): 655.
Six-Sigma
Ahmed, A M, Yang, J B, & Dale, B G. (2003). Self-assessment methodology: The route to business excellence. The Quality Management Journal., 10, 1, pg. 43, 15 pgs
Performance Management
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