Anonymous. (2003). Boeing plant earns quality awards. Quality Progress, 42(4), 12.
The Aeronautical Industry
Bell, Robert R, & Elkins, Susan A. (2004). A Balanced Scorecard for Leaders: Implications of the Malcolm Baldrige National Quality Award Criteria. S.A.M. Advanced Management Journal., 69, 1, 12-17
Performance Management
Bell, R. R. and Elkins, S. A. (2004) A Balanced Scorecard for Leaders: Implications of the Malcolm Baldrige National Quality Award Criteria S.A.M. Advanced Management Journal., 69, 12-17,
Supply Chain Management
Centrella, H. R. (2004) In Malcolm Baldrige National Quality Award winners to discuss how award benefited organizationsOklahoma City, Okla, pp. 1.
Supply Chain Management
Centrella, Heidi R. (2004, March 15). Malcolm Baldrige National Quality Award winners to discuss how award benefited organizations. Journal Record., pp. 1
Performance Management
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