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"Total Quality Management." From Quality to Excellence. UK Department of Trade and Industry. Available from: [2]Http://www.dti.gov.uk/quality/tqm [accessed on 26 April 2006]
TQM and HRM (Human Resource Management)
Shores, A. R. (1990) A TQM approach to achieving manufacturing excellence., Quality Press; Quality Resources, Milwaukee, Wis.; White Plains, N.Y.
Total Quality Management
Anonymous. (2003). Boeing plant earns quality awards. Quality Progress, 42(4), 12.
The Aeronautical Industry
Dean, M. L. and Tomovic, C. L. (2004) Does Baldrige Make A Business Case for Quality. Quality Progress., 37, 40-45,
TQM and Six-Sigma
Dean, Mark L, and Cynthia L Tomovic. "Does Baldrige Make a Business Case for Quality." Quality Progress. 37.4 (2004): 40-45.
Compensation and Benefits in the IT Industry
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