J.D. Power and Associates Reports. (July 30, 2003). Customer Satisfaction with Residential Electric Utilities Reaches All-Time High, Despite Customer-Reported Increases in Electricity Spending. Electric Utility Residential Customer Satisfaction Study. Ret
Motivation Processes
"Shall we Banish the Electric Chair and the Gallows, as France has Banished the Guillotine?" New York World (25, Nov. 1906): p. 2. 1 Dec. 2004 <http://home.gwi.net/~dnb/read/electric_chair/electric_chair.htm>.
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Deregulation. (2004, June 18). Retrieved July 28, 2004, from http://en.wikipedia.org/wiki/Deregulation.
Air Transportation Deregulation
Airline Deregulation Act. (2004, July 11). Retrieved July 28, 2004, from http://en.wikipedia.org/wiki/Airline_Deregulation_Act.
Air Transportation Deregulation
Pickerell, D. (1991). The regulation and deregulation of US airlines. In K.J. Button (Ed.). Airline deregulation: international experiences. London, UK: David Fulton.
Deregulation of the Airline Industry
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