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Schermerhorn, R. W. "Problem Employees Personnel Management" Retrieved from http://www.msue.msu.edu/msue/imp/modtd/33129602.html Accessed on 28 June, 2004
Managing Change
Trite, H.M., J.M. Beyer, J.M. (1982) Social controls in worksettings: Using the constructive confrontation strategy with problem-drinking employees. Journal of Drug Issues 12, 21-49
Drug Screening
Mayer, M. (2001) "Breaking Point - job stress and problem employees." [4]HR Magazine.
Stress in the Workplace
Waner, K. K. (1995). Business Communication Competencies Needed by Employees as Perceived by Business Faculty and Business Professionals. Business Communication Quarterly, 58(4), 51+. Retrieved June 29, 2005, from Questia database, http://www.questia.com.
Business Communication
Herzberg, F. (Jan 2003). One more time: How do you motivate employees? Harvard Business Review, 81(1). Retrieved November 6, 2004, from Business Source Premier database.
Herzberg's Two Factor Theory
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