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Swales, C. Overcome Team Conflict. Retrieved July 29, 2004, from Monster.Com. Web site: http://leadership.monster.com/articles/conflict/
Teamwork, Collaboration, and Conflict Resolution
How Work Teams Cope With Conflict. Retrieved July 29, 2004, from Strategosinc.Com. Web site: http://www.strategosinc.com/work_team_4.htm
Teamwork, Collaboration, and Conflict Resolution
Caudron, Shari. "Keeping Team Conflict Alive." Public Management, Vol. 82, February 2000.
Conflict Resolution
Suzanna Laurent, Team Conflict is Natural; accessed from the web Jan 22, 2005: http://pages.prodigy.net/slaurent/TeamConflictNat.doc
Project Management
"Constructive conflict helps teams make high-stake decisions under considerable uncertainty and move quickly in the face of intense pressure-essential capacities in today's fast-paced markets. The key? Mitigate interpersonal conflict." Eisenhardt 1997)
Negotiation as a Leadership Skill
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