Maselli, J., & Gonsalves, A. (2001, Sept.24). Terrorist attacks force airlines to restructure IT priorities and revamp plans. Information Week. Retrieved Sept. 15, 2004: http://www.informationweek.com/story/showArticle.jhtml?articleID=6506550
Global and Domestic Marketing
Nickols, F. 2000. Industry analysis a la Michael Porter. Five Forces Affecting Competitive Strategy. Distance Consulting. http://home.att.net/~nichols/five_forces.htm
Competitive Strategy
`European airlines joins forces', BBC News, September 2003, Retrieved from www.bbc.co.uk/2/hi/business/31509280.stm accessed on 03/18/2004
The European Airline Industry
QuickMBA. "Porter's Five Forces." Retrieved March 27, 2004. Available: http://www.quickmba.com/strategy/porter.shtml
"Five Forces Analysis of Competitive Structure"
Michael Porter Five Forces Model. Ed. BRS. Retrieved on March 9, 2005, from <http://www.brs-inc.com/porter.asp>.
The Body Shop PLC
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