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Vandermark, M. J. (1991). Should flight attendants be included in CRM training? A discussion of a major air carrier's approach to total crew training. International Journal of Aviation Psychology, 1, 87-94.
Flight Crew Management
Torbenson, Eric. "Flight Attendants' Union Reacts to Contract Offer from Southwest Airlines." Dallas Morning News, February 14, 2004. High Beam Research, 20 February 2004, http://www.highbeam.com/library/doc3.asp?DOCID=1G1:113252644&num=11#BestHit
Aer Lingus and the Airline Industry
Atwood, Margaret, Selected Poems II: Poems Selected and New 1976-1986. "Night Poem," p. 52. Houghton Mifflin Company, Boston, 1987.
The Poetry of Margaret Atwood
Hughes, L. E-text of "Dream Variations." Available at: http://www.poets.org/poems/poems.cfm?45442B7C000C07010E77.
Poet Langston Hughes
Neruda, Pablo. "Poet's Obligation." Poems on Poems. 25 Nov. 2005 <http://www.tnellen.com/cybereng/poetry/QMpoetry.html>.
Philosophy of Poetry
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