Friedman, R. Tidd, S. Currall, S. Tsai, J.2000 `What goes around comes around: The impact of personal conflict style on work conflict and stress', International Journal of Conflict Management, Vol. 11, Iss. 1; p. 32-56.
Conflict and the Workplace
Personality and Team Performance. Retrieved on April 20, 2005, from the Internet. Web site: http://www.ppicentral.com/Pdf/team.pdf.
The Team Leader
How Work Teams Cope With Conflict. Retrieved July 29, 2004, from Strategosinc.Com. Web site: http://www.strategosinc.com/work_team_4.htm
Teamwork, Collaboration, and Conflict Resolution
Mills, J., Robey, D., & Smith, L. (1985). Conflict-handling and personality dimensions of project-management personnel. Psychological Reports, 57, 1135-1143.
Test Comparison
"Constructive conflict helps teams make high-stake decisions under considerable uncertainty and move quickly in the face of intense pressure-essential capacities in today's fast-paced markets. The key? Mitigate interpersonal conflict." Eisenhardt 1997)
Negotiation as a Leadership Skill
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