Sallie Mae Administrative Staff. The Platinum Rule; The Four Basic Business Personalities. Interpersonal Workshop Manual and Workbook. 2002.
Decision-Making Styles
Gillespie, D.F. (1998). Personal, interpersonal, and organizational influences on student satisfaction with clinical education. Physical Therapy.
Motivation
Smith, M & Kampfe, C. (1997) "Interpersonal Relationship Implications of Hearing Loss in Persons Who Are Older." The Journal of Rehabilitation, April-June 1997.
Old Age and Interpersonal Relationships
Lacalle, T.M., Belle International. Interpersonal conflict: Dangers and solutions. (1998) Retrieved August 8, 2005 from http://www.bellaii.com/interpersonal_%20conflict_%20resolution.htm
Conflict with Employees
Peplau, H. (1989). Interpersonal techniques: The crux of psychiatric nursing. In A. O'Toole & S.R. Welt (Eds.), Interpersonal theory in nursing practice: Selected works of Hildegard E. Peplau (pp. 173-181). New York: Springer.
Community Mental Health Nursing
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