Edward Deming Andrews, "Ann Lee," The Shakers: Two Centuries of Spiritual Reflection, Robley Edward Whitson, Ed, (New York: Paulist Press, 1983) 51.
The Shaping of American Shakerism
Cappello, Joe. (2/1/2002) "Returning to sound ideas: The ideas of W. Edwards Deming can help companies survive today's business challenges." Industrial Distribution. Retrieved February 18, 2004 from Highbeam database.
Quality Control and Aviation
Gitlow, H. S., & Gitlow, J. S. (1987). The Deming guide to quality and competitive position. Englewood Cliffs, NJ: Prentice Hall, Inc.
Deming’s 14 Points of Quality Assurance
Peuch, J. (2004). Leaders Present Brave Face On EU Crisis, But Concerns Run High [2]http://www.european-democracy.org/archives/2005/06/21/idea-crisis-or-leadership-crisis/
The European Union
Tyson, Laura D. "Social Security Crisis? What Crisis" Businessweek Online 2005 April 17, <http://www.businessweek.com/magazine/content/05_04/b3917001_mz001.html>
Social Security Crisis
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