Tgazda, Sharon. (January, 2002) "The art of delegating: Effective delegation enhances employee morale, manager productivity and organizational success - Management Tools Manager Resources". HR Magazine. Retrieved from www.findarticles.com/p/articles/ mi_m
Delegation
Dean, J. W. and D. E. Bowen. 1994. "Management theory and total quality: Improving research and practice through theory improvement." Academy of Management Review 19: pp. 393-418
Organizational Effectiveness
McHugh.M, "The stress factor: another item for the change management agenda?", Journal of Organizational Change Management, Vol. 10, No. 4, 1997, 345-362.
Change Management
McNamara, C. (1999). "Organizational Performance Management: One Sample Framework for Selecting Measurements." Management Assistance Program for Nonprofits. Retrieved February 23, 2005: http://www.mapnp.org/library.perf_mng/question.htm
IT Measurements
Tantoush, T. and Clegg, S. "CADCAM integration and the practical politics of technological change." Journal of Organizational Change Management. 14.1 (2001): 9-27.
Information Technology Management
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