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Moorman, R. H. 1993, "The influence of cognitive and affective based job satisfaction measures on the relationship between satisfaction and organizational citizenship behavior", Human Relations, vol. 46, no. 6, pp. 759-775.
Motivational Factors
Poulin, J. 1994. Job task and organizational predictors of social worker job satisfaction change: A panel study. Administration in Social Work, 18 (1), 21-38.
Job Burnout among Public Service Professionals
Sundaram, D.S. EXPLORING THE RELATIONSHIPS AMONG ORGANIZATIONAL CULTURE, CUSTOMER SATISFACTION, AND PERFORMANCE. Retrieved December 25, 2004, from Mississippi State University. Web site: [2]http://marketing.byu.edu/htmlpages/ccrs/proceedings99/webster.htm
Cultural Values and Personal Ethics
Williams, Jane. (May, 2004). Job Satisfaction and Organizational Commitment: A Sloan Work and Family Encyclopedia Entry. WF Encyclopedia Index.
Job Satisfaction Attitudes of Men and Women
Rahman, Mawdudur & Zanzi, Alberto. (1995). A comparison of organizational structure, job stress and satisfaction in audit and Management Advisory Services (MAS) in CPA firms. Journal of Managerial Issues 7(3):290.
Using Job Rotation to Improve Productivity
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