Hard skills, soft skills. (Oct. 2004). CIO Insight, p. 17.
Management Skills and Competencies
Your Guide 2 Skills For Life Policy and Strategy (2005) Skills and Education Network March Online available at: http://senet.lsc.gov.uk/guide2/skill sforlife/G2skillsforlifeG028.pdf
ESOL
Vantage Partners: Effective Negotiation Skills [Online] available at: http://www.vantagepartners.com/corped/workshop.cfm?id=1 2005-01-19 Negotiation: A Required Skill in Leadership
Negotiation as a Leadership Skill
No author listed: "21^st Century Interpersonal skills" [3]www.ncrel.org/engauge/skills/effcomm2.htm
Interpersonal Skills
Mallinger, Mark Ph.D. (2004) Management Skills for the 21st Century: Communication & Interpersonal Skills Rank 1st. The Braziadio Business Report - School of Business and Management.
Skills and Competency Grid
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