Kolb, Deborah. (January 26, 2004). "Keeping your cool in negotiations." Negotiations. Retrieved on February 19, 2004 at http://hbswk.hbs.edu/item.jhtml?id=3867&t=strategy
Negotiation Strategies for Wal-Mart
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Government Failures
Slatkin, Arthur A. Negotiations: The Use of Strategems in Crisis and Hostage Negotiations. Law and Order. Wilmette. September 2002. Vol. 50, Iss. 9, Pg. 250. Retrieved on 10/16/04 from http://infotrack.com
Hostage Negotiations
Silver, M; Stevenson, L.W. (2000). "Success with Heart Failure: Help and Hope for Those with Congestive Heart Failure." Perseus Publishing, Reading
Congestive Heart Failure
Independent Panel. Independent Panel to Review Cause of Teton Dam Failure. (1976). Report to the U.S. Department of the Interior and State of Idaho on Failure of Teton Dam. Idaho Falls, Idaho. December 1976
The Teton Dam Failure
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