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Truss, C., Gratton, L., Hope-Hailey, V., McGovern, P. and Stiles, P. (1997) Soft and Hard Models of Human Resource Management: A Reappraisal. Journal of Management Studies, 34, 56,
Total Quality Management
Mankin, D.P. (2001), A model for Human Resource Development. Human Resource Development International. 4:1, pp.65-85.
Human Resource Management
Mercer Human Resource Consulting. "The Wall Street Journal/Mercer Human Resource \ Consulting 2002 CEO Compensation Survey and Trends, May 2003." Mercer Government Human Services Consulting. 9 May 2003. Mercer Human Resource Consulting LLC and Mercer Inve
Executive Compensation
Schuler, R. S. (1990). Repositioning the Human Resource Function: Transformation or Demise. Academy of Management Executive, 4(3): 49-60. Taken from: Jill Conner, Dave Ulrich. (1996). Human resource roles: creating value, not rhetoric. Human Resource Plan
The Importance of Human Resource
Helmreich, R.L., & Foushee, H.C. (1993). Why crew resource management? Empirical and theoretical bases of human factors training in aviation. In E.L. Wiener, B.G Kanki, & R.L. Helmreich (Eds.), Cockpit resource management, pp. 3-45. San Diego, CA: Academi
'Swiss Cheese' Model
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